Service Management Extras
Additional standards and useful publications for purchase.
BS ISO/IEC 20000-1:2018 Information technology. Service management. Service management system requirements.
BS ISO/IEC 20000-2:2019 Information technology. Service management. Guidance on the application of service management systems
BS ISO/IEC 20000-3:2019 Information technology. Service management. Guidance on scope, definition and applicability of ISO/IEC 20000-1
