Company Policies
Our polices are very straight forward and based largely on value statements.
Policies
Legal: As a UK registered company the quality of our service delivery and back-office operations shall meet legal and statutory requirements.
Quality: We aim to achieve customer satisfaction at a level that our customers are prepared to recommend us to others without prompting or reward.
Environmental: We aim to extend our concern for the environment beyond our office facilities and will use public transport to visit clients to further reduce our carbon footprint.
Value Statements
We list simple objective statements to focus our thoughts on our customers and the delivery of each specific project. There are 12 value areas including:
- Client satisfaction & Client care
- Consultancy integrity & Professional qualification
- Customer communications
- Information technology
- Confidentiality & security
- Legal & Financial responsibilities
- Management
- Sales and Marketing.
